FAQ
Q: How can I care for my jewelry to maintain its sparkle?
A: To keep your jewelry looking its best, avoid exposure to harsh chemicals and store it in a clean, dry place. Regularly clean your pieces using a mild soap and a soft brush.
Q: Do you offer customization options for your jewellery?
A: Absolutely! We offer customization services for many of our pieces. Contact our customer support to discuss your preferences and create a unique, personalized item.
Q: What is the return policy?
A: For hygienic reasons jewellery cannot be returned. However If you're not satisfied with your purchase, simply contact me so we can find a solution for it.
Q: Are your products hypoallergenic?
A: Yes, our jewellery is crafted with high-quality materials such as sterling silver and gold filled and I prioritise hypoallergenic options. However, if you have specific metal allergies, please check the product details or contact me for assistance.
Shipping
Shipping
Allow 1-3 business days to receive deliveries once parcel has been shipped. Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address.
If you need your order earlier please reach via email hello@soleada.com.au and I will advise if it is possible to meet your desired delivery date.
Order tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website to track the real-time status of your delivery.
Get in touch
Do you need help finding your sizing? Have an enquiry a product?
You can message me
hello@soleada.com.au
Tuesday-Friday
Whatsapp: +61478577857
About
Uniquely Hand stamped
Explore the world of individually hand-stamped pieces, each created to embody a captivating charm that is truly one-of-a-kind.
Crafted in the Sunshine Coast
In my workshop in Coolum Beach, I craft crystal and brass suncatchers and jewelry with a touch of magic—using hand stamped metals like gold-filled and sterling silver, paired with natural gemstones.
Sustainability
Unwrap sustainability with our eco-friendly packaging! Your suncatcher or jewelry arrives in recycled kraft paper, nestled in a 100% cotton bag, and sealed in a compostable satchel. Beauty in every detail, kind to the Earth.